Your items will be dispatched using either Royal Mail or myHermes Courier Service. There is a standard £5.95 postage and packaging charge, levied at the checkout, for orders up to £50.00. For orders over £50.00, a charge of £6.95 postage and packaging will be levied at the checkout.
Smaller items will be sent via Royal Mail with a delivery time of 3-5 days.
Medium to large purchases will be sent via myHermes Courier Service. MyHermes delivers parcels within England, Scotland, Wales and Northern Ireland. They DO NOT deliver to:
The Channel Islands. PO Box/BPFO addresses.
For deliveries to the Channel Islands please contact Pomegranate by e-mail - firstname.lastname@example.org - and we will endeavour to assist you.
In most instances delivery will be within 3-5 working days. Couriers work from 8am -8pm Monday to Saturday (excluding bank holidays). Couriers do not operate on a Sunday.
Please note that deliveries to remote locations (eg Highlands, Isle of Man, Shetland Islands) will take longer to deliver; usually up to 7 working days. If you are unsure as to whether or not your location is covered by myHermes, simply check on their site by entering your postcode for confirmation.
At this time we do not offer a same day delivery service and are unable to deliver on a nominated day.
We do not currently dispatch to International addresses.
Signature on Delivery
If you are not expecting to be at home to receive your package, you may request for a package to be left in a safe place. This should be somewhere out of view and dry, such as a porch way or shed/garage. PLEASE NOTE Pomegranate will request a signature on all purchases over £50.
For those of you who are already one of our lovely customers and would like to purchase something and pick up from our shop in Bembridge, we are happy to offer this option. Just add a note to us at checkout. We will need 24 hours to fulfil your request as not all stock is kept onsite. All we ask is that you or someone you have nominated, pick up the item within 7 days and bring proof of the order with you. As always you will receive a warm welcome.